Six management process

1. Control of document.
2. Control of records.
3. Control of non confirming products. 
4. Internal audits.
5. Corrective action.
6. Preventive action.

Management Principles

1. Customer focus.
2. Leadership.
   
3. Involvement of people.
4. Process approach to management.
5. System approach to management.
6. Continuation of improvement. 
7. Factual approach to decision making and
8. Mutually beneficial supply system.

Qualities Of A Leader

1. Lead.
   
2. Manage Less.
3. Articulate your vision.
4. Simplify.
5. Get less formal.
6. Energize other.
7. Face reality.
8. See change as opportunaty.
9. Get good ideas from everywhere.
10. Eliminate boundaries.
11. Get a ride of bureaucracy.
12. Follow up.
13. Put values first.
14. Cultivates leaders.
15. Create a learning culture.
16. Involve everyone.
17. Make everybody a team player.
18. Stretch.
19. Instill confidence
20. Have fun.
21. Be number:1 or number:2.
22. Live quality.
23. Constantly focus on innovation.
24. Live speed.
25. Behave like a small company.